California’s New Law Regarding Consumer Reviews

“Gov. Jerry Brown signed AB 2365 into law, to be codified as California Civil Code Sec. 1670.8. The law is a first-in-the-nation statute to stop businesses from contractually gagging their consumers. The new law says that a consumer contract ‘may not include a provision waiving the consumer’s right to make any statement regarding the seller or lessor or its employees or agents, or concerning the goods or services.’ . . . The penalties may be financially modest, but any California business foolish enough to take an anti-review contract to court will end up writing a check to their customers.” – Professor Eric Goldman: California Tells Businesses Stop Trying To Ban Consumer Reviews